Myntra - Refund pending since

There was a return on my purchase with Myntra bearing Order no. *******-*******-******* dated July **, ****. I have not yet received my refund which the customer service department claims was initiated on July **, **** and I was asked to wait till Aug **, ****. However, I haven’t received the same on my bank account. When any banking transaction is processed, there is a reference ID of the same which is immediately generated. Today as on Aug **, ****, the customer service executives couldn’t provide me with that Reference ID associated with the refund credit. It will take them around ** more days till Aug **, **** to provide me the same. I am certain that the amount had never been processed after the return and the customer service end is just fooling me around for the last * weeks. Even a request to get across to a senior supervisor could not be processed from their end. This is utterly disappointing and unexpected of an e-commerce platform like Myntra, while the other service providers are upto the mark and efficiently assisting the customers with honesty. I want my refund to be made within the next business day and a supervisor to connect with me within the same time.