Central Bank of India - Refund of transaction not received

On **-**-**** I had transferred money to my other account. Money was deducted from my account but did not reflect in another account. On **-**-**** I have filed the complaint in my bank and they have taken my application. I was continuously follow up my complaint after every **-** days but yesterday the manager of the bank told me that we can't' do anything about that because your home branch is other. Whenever I was visited to follow up my complaint then they told me that comes after ** days of you will receive money. Neither I get my fund nor I get any solution. Today its more than * months.