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Gpay - Refund of a failed transaction

Ranajit Dey filed complaint against Gpay on Jan 20, 2020

On *nd Nov **** Rs *** was deducted and the transaction failed. I have raised dispute and also mailed the details for investigation after complaining in G-Pay customer service. They mentioned they will contact me but they never contacted me and also I cannot contact them through the customer service. The chat option that was available previously is not working.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Gpay

12

Total Complaints

6

Total Resolved

50.00%

Consumer Satisfaction

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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