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Razorpay - Refund not successful

Rahul Bhole filed complaint against Razorpay on Feb 9, 2023

I paid **** to for the online course in a institute. But i didn't liked the course so I asked for refund. They said full refund is not possible so we can give ****. So i was ready. They processed refund on ** Jan ****. But razorpay didn't process that request. After ** days I got razorpay mail of support saying today we processed ur request and money will get deposited before * Feb ****. But still not received any amount. They just ignoring my request as they took ** days to process from their side and now also ** days but still not received.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Razorpay

34

Total Complaints

18

Total Resolved

52.94%

Consumer Satisfaction

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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