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Shubham Rathod filed complaint against ZestMoney on Feb 9, 2023
I am writing to you about the refund of your order ***-*******-******* for item Intex Oval Whale Fun Pool ordered from Amazon I see that a refund Rs ****.** was processed on November **, **** by Amazon
As l have used Net banking as a payment method via Zest Money emi payment method the refund should be credited to me by Zest Money at the refund is not reflecting
in my loan account from *months am trying to call but all the do is give false information and make me wait
Loan Id : ******B*A**C**
Amazon loan of Rs ****
I have ordered products from Amazon part of the order have been canceled of
*.Rs ****
*.Rs ***
Total : Rs ****
This amount has been immediately adjusted in my emi
I made a cancellation again of Rs **** on **th November **** which is still not adjusted in my emi they are cheating me making me pay overdue and impacting my CIBIL score
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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