Facebook Pixel Tracking

jeeves complete tv protection - Refund not received

Hitesh Kotnala filed complaint against jeeves complete tv protection on Aug 1, 2025

Sir I bought a television on ** July from Flipkart. After delivery flipkart's installation partner name "JEEVES" send an executive to install my television. After installation they told me to purchase extra * year extended warranty from JEEVES but firstly I refuse but as they are continuously asking me to purchase it I thought its ok and I've paid Rs. *** for * year complete protection plan. On next day when I read the full term & conditions of * year protection plan I found that the * year protection plan starts from the first day of plan taken means when I bought the TV & the very interesting part is for the first year JEEVES is not giving any protection because it is in company warranty that means * Year complete protection plan is not for * years its only for * year after company warranty expired. On the same day I talked with Flipkart Customer care but they told me that protection plan directly purchased from the executive will not be entertained by Flipkart Customer Service I ask him to give me any contact number but they don't have any detail. After this I search JEEVES customer care number from the internet but no contact or any detail is found. Finally I used JEEVES Chatboat & provide all details & select the option to cancel my plan & refund my money the last message I received that wait for * days to refund your amount but this is just a joke. After * days Still I don't received any messages or call from their side finally I put an email regarding the same on **th July. After first reminder mail on **th July they replied "We would like to inform you that we can proceed to refund. Kindly provide your bank details. On the same day I send him my cancelled cheque. On **th July they replied me to wait another * days you will get the refund. I told him that if my refund is not credited within * days I'll file consumer case against you & on **th July I file consumer case. On **th July again I send him a reminder but every time they replied with the same lines that we will get back to you within * days but their * days is still not come. Every time I call the agent he/she is talking the same line * wait for * days wait for * days. I request you to take it serious matter & take action against these type of fraud company & provide me my refund.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

jeeves complete tv protection

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Josymon Sebastian on Sep 14, 2025

jeeves complete tv protection – Our product is not delivered Closed

We have given a tv for repair and we are not getting any response about the product for the past ** days

Leena Kariyil on Jul 24, 2024

jeeves complete tv protection – Refusal of resolution on complaint from JeevesOpen

Complaint resisted on Jeeves customer care on *th July, regarding the display of the MI TV which is on warranty at that time. However no response from Jeeves team inspite of multiple follow ups.

Raju Balabadra on Jul 11, 2024

jeeves complete tv protection – False promises on extended warrantyOpen

I have taken the extended warranty from Jeeves at the time of my TV installation. I had an issue with LED panel and my TV was taken for the panel replacement. It has been a week, there is no update on this and the g...