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Shaista pirani filed complaint against Flo Matress on Nov 15, 2024
We received poor quality mattress which looked old also started giving me back pain. Raised return request on **-**-** however we have not received refund till date.. Everytime we follow up there is no response. Customer care states refund is processed and will take *-* days for * months now… this is complete mental harassment which company is doing…i need my refund and compensation against all the harassment we have been through in my pregnancy
Flo Anti-Gravity™️ Latex Mattress * inch - Default / ** inch x ** inch x * inch (King) **
Date of purchase- **-**-****
Under warranty- Yes
Order no- #**********FLOPESO
Complaint no- RET*****
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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