Flo Matress - Defective mattress delivered
Pranav Athalye filed complaint against Flo Matress on Dec 30, 2025
Mattress Flo Anti-Gravity Mattress_Queen of thickness * inches ordered but the delivered mattress of thickness * inches only.
Customer support is refusing to take back the mattress despite clear video evidence indicating defective/substandard goods of less thickness. Even L* and L* escalation has not helped and the company is creating frivolous demands such as pictures of packaging and packing labels. Such terms and conditions are not mentioned and the company has a *** day no questions asked return policy which they are violating.
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