Mochi - Refund not received
Swastika Premanandh filed complaint against Mochi on Feb 5, 2023
I placed a return request for a product I ordered, no delivery person showed up for the pickup. I contacted customer care and they instructed me to deposit the product in the nearby showroom. After this, delivery personnel came to pick up the product and canceled pick up every time they came and delivery personnel is still knocking on my door for a return. The product was sent to the warehouse I placed the order on Aug **** and I still didn't get my refund.
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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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