Myflower app - Refund not processed

I have placed an order on **th April of *** somewhere and at the same day till noon they said they will deliver the order and then in the evening they cancel it after that i said them to refund my amount in my UPI account but after * days they refund the amount as a coupon on the same day I said Mr. Himanshu Sharma to deliver my amount in my UPI account and they asked for * days after during that period they didn't reply of my calls and emails and from yesterday **th may i told them to process the order they said I'll be done by *pm and then * pm and never happened. It is a fraud company. Kindly take an action and give me justice.