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Mahindra Holidays & Resorts India Limited - Refund not processed

Drishan Sengupta filed complaint against Mahindra Holidays & Resorts India Limited on Dec 23, 2021

I opted for Club Mahindra blue studio membership on ** Oct **** and made a downpayment of INR *****.
I later found out that many important terms and conditions were concealed from me and I requested for cancellation and full refund through email and sending physical cancellation application through speedpost on *nd Nov **** (which is within rescission period as per the contract and they are liable to give me full refund within ** days).
It is now past ** days and they are not processing the refund. They are delaying it on purpose and avoiding any meaningful communications. I would like to go the legal way rather than wasting time trying to speak to them.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Mahindra Holidays & Resorts India Limited

4

Total Complaints

3

Total Resolved

75.00%

Consumer Satisfaction

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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