Facebook Pixel Tracking

Shopclues - Refund not processed

Antony filed complaint against Shopclues on May 18, 2026

I have ordered Vivo Y** mobile on shopclues.com on ** April **** and paid Rs.**** through credit card. Due to long delivery time I have cancelled the order on the same day.
Order was cancelled and it was showing Refund initiated will receive amount by May ** ****. But didn't get the money back.
I have raised the ticket and didn't get not even a single response.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Shopclues

61

Total Complaints

27

Total Resolved

44.26%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Hafiz Khan on Jan 3, 2025

Shopclues  – Order was cancelled but Refund wasn t initiated or processed Closed

Shopclues.com, have ordered * electronic products worth ****+ each, the very next moment of the order I cancelled both the orders, as I found it not needed of the products for a certain reasons. However, the orders ...

Deepak Rajan on May 26, 2024

ShopClues  – Wrong plastic product delivered Closed

Low quality plastic product delivered

Vidya Kshetriya on Mar 30, 2024

Shopclues  – No update on refundClosed

I ordered a reurbished phone. They delivered damaged product it took thenmore than half month to take back its been almost * months no update on refund has been given from their side. I dont know they have done refu...

sundram on Jan 27, 2024

Shopclues  – not deliver and no get back my refundClosed

i order a laptop and that i did not get and my order had been cancelled but i already payment there but now i did not get my refund still now ShopClues I did not get my refund of **,*** rupees and also I didn't get ...

Vivek Tayade on Dec 10, 2023

Shopclues  – Refund RejectedClosed

The product delivered to me was clearly used and was dirty and stained all over. I got the delivery at *th of December and raised the issue at the same exact day to get it resolved. I emailed the necessary proofs an...