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Brand Factory - Refund not proceed

Swapnali patil filed complaint against Brand Factory on Aug 3, 2019

I have ordered * product from https://www.brandfactoryonline.com website. From that order, I have placed a return request for * products but no one can come for pick up that product yet. I have raised the return request before * month, now I have checked on the website then not showing that item return request, all products status was delivered. I have called multiple times to brand factory customer care. But no use they not giving my money back.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Brand Factory

43

Total Complaints

17

Total Resolved

39.53%

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