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Vivek filed complaint against Adidas India Marketing Private Limited on Aug 31, 2022
I had ordered ADI EASE M costing ₹*,***(paid via COD) from adidas' website on *rd August ****, delivered on *th August ****. But due to quality issues I initiated a return and was entitled to receive ₹**** back.
I was issued a credit note(attached) on **th August **** and provided my bank details via a refund form on **th august **** and was told I will be refunded within ** days. The timeline has got over yet I have not yet received the refund money.
Their customer helpline number is always busy.
Their emails replies only with refund form filing which means again having to wait for ** days. This results in a never ending loop of filing refund forms but never receiving the money back.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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