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Tuhinsubhra Bhattacharya filed complaint against Make My Trip Pvt Ltd on Apr 18, 2020
I had two air tickets booked for *th April **** and *th April **** from Agartala to Kolkata and from Kolkata to Bangalure respectively. I made the bookings on Indigo flights via Make My Trip. The flights got cancelled due to Corona outbreak so I had my tickets cancelled through the airlines customer support and the airlines issued full refund, now as per airlines rules, since the tickets were booked through a third party agent (ie Make My Trip), they issued the refund to the agent and asked me to get in touch with the agents to get the refunds. And when I checked the MMT site to claim the refunds on *th of April, the site shows that the trips have been completed. I have tried to reach MMT a plenty of times but of their customer support is shut down and there is no way to reach them. I'm also not able to raise a complaint through their site or app.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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