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Colive Barwon - Refund not issued for advance payment

Jyothi filed complaint against Colive Barwon on May 4, 2020

We have made a pre booking for the colive Barwon property which is situated near garvebhavipalya, Bangalore. We have paid advance payment of ****/- for the booking. Unfortunately due to lockdown we were not able to check in, and we have asked colive property manager to cancel the booking and refund our amount. While making payment they have promised that they will refund in case if we are not able to check in. Now when we asked for refund, they are playing with us. They are extending the dates. It's been * month we are waiting for the refund. Even customer service doesn't respond properly. All I can say is don't trust colive people. They do fake promises and loot people.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Colive Barwon

5

Total Complaints

1

Total Resolved

20.00%

Consumer Satisfaction

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