Tanushka Rakwal filed complaint against Blinkit on Jun 17, 2025
I am writing to raise a complaint against Blinkit (Grofers India Pvt. Ltd.) for failing to process refunds for two cancelled orders, despite multiple follow-ups and false assurances.
The details of the pending refunds are as follows:
Order ID: ORD*********
Date: **th May ****
Amount: ₹***
Order ID: ORD*********
Date: **rd May ****
Amount: ₹****
The company initially acknowledged the issue and assured a resolution within ** hours. However, even after over three weeks, and multiple email reminders, no refund has been processed. I have received only copy-pasted responses asking for patience while my money remains stuck.
This is highly unprofessional and unacceptable for a platform that claims to provide "instant delivery." I have exhausted all reasonable means of resolution directly with the company and am now compelled to seek legal and public help to retrieve my money.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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