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Lybrate India Private Limited - Refund not issued

Nandeep kaushal filed complaint against Lybrate India Private Limited on Dec 27, 2019

I used lybrate app to seek medical help. The doctor was responsive till i was asking about fee and payment details. Once i made the payment of ****, the doctor stopped replying. I registered complaint to lybrate, after many emails, they told me they issued an refund ** days back. But now they are saying go talk to ur bank, we have issued the refund and refusing to share any details of the refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Lybrate India Private Limited

6

Total Complaints

3

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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