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Coinswitch Kuber - Refund not initiated

Debdeep Khan filed complaint against Coinswitch Kuber on May 8, 2021

Absolute joke of an exchange. Their deposit system is as faulty as their exchange. Deposited Rs.*** through UPI on **th April, it was successful from my side and the balance was deducted from my bank but on their app it showed failed deposit. I tried contacting their slow customer care, and got to know my they verified transaction and for some reason it failed but they'll be refunded back within *-** days. It's been ** days, I tried contacting their customer service again but no reply. I raised * tickets in total all in vain.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Coinswitch Kuber

13

Total Complaints

6

Total Resolved

46.15%

Consumer Satisfaction

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