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Saatvik filed complaint against Whitehat Jr on Feb 29, 2024
I want to inform that the refund amount of INR *****/- has not been credited to my account as of now where it has been more than * months and I have not received any official information about the same also even after giving several emails to the so called support of the company. Each n every mail i deliver is replied by the same auto generated reply which is totally rubbish.
I would like to tell that my account has been removed from the website without even giving me the refund which is kind of ghosting me starightaway.
I also mailed this issue to the support many times before and sadly there was no response on it for which the screenshots are attached as a proof.
I believe this is completely unprofessional and unethical behaviour from your side towards your customer which surely creates a very bad image about your company which may also spread towards the market too.
While, it's also a matter of threat for me on the issue whether I will get my refund peacefully or not.
There is no response from the team on this matter as if there is no willingness to proceed with my refund peacefully.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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