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Chhavi Seth filed complaint against Myntra on Jul 26, 2023
Myntra Customer support is the worst I have ever seen. How am I to reply to you if you just wish to close the issue? Is this how you make money? By looting customers of their hard earned money???
Everyday I am calling you all and there is absolutely no revert!! I have returned three of my items and I have been refunded for one only.
I had called the support number and asked y'all to initiate the return for two of my items -
*. H&M Ribbed Vest Top Size: XL
*. H&M Black Ribbed Vest Top Size: XL
I have returned both the items but you all have been claiming that you have received only *. Am I a liar to do all this? Do I have absolutely NO other work?? Seriously?? Please initiate the return for the H&M Black Ribbed Vest Top Size: XL RIGHTAWAY, or else, I will have to go through the legal way.
Details:
Return ID: NOT MENTIONED ANYWHERE - Mind you in the message - it's written TOPS
Order ID: Order ID # ******* **************
Date/Time of Pickup: *st July, **.** PM
Tracking Number: NOT MENTIONED ANYWHERE
Pick up Receipt/Pick up confirmation SMS: CHECK SCREENSHOT ATTACHED
Delivery Agent Name and Phone number: Vaibhav - **********
Extra product picked up if any: TWO OF MY HNM TOPS HAVE BEEN PICKED UP
I ALSO HAVE CCTV FOOTAGE OF OUTSIDE MY HOUSE WHERE I AM TELLING THE DELIVERY PERSONNEL THAT THERE ARE TWO TOPS IN THE PACKAGE.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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