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Make My Trip - Refund not credited

Swathi Michael filed complaint against Make My Trip on May 17, 2018

Dear team,

Booking ID - NH*************

I had booked for an hotel in MakeMyTrip app on **th April. I had cancelled the same on *th May. As per the app the refund has been processed and credited to my HDFC credit card account, buy I have not got my amount credited till date.. I had called the customer care several times but still no solution yet. Customer care executive says the amount has been credited but in a different account which is not of mine.

Pl do look into this.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Make My Trip

717

Total Complaints

296

Total Resolved

41.28%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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