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bhuvana masanam filed complaint against Club Factory Online Shopping App on Jun 25, 2019
I have cancelled the purchase on april **th. According to the company they said refund was initiated on April **th. But was credited till date june **th. Inbetween by may **th the customer executive over a call confirmed that my refund is pending and it will be cleared in **days. So i again called on june **th and i was asked to wait for another *days yet no refund.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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