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Drivezy - Refund not credited since a month after cancellation

Abhijeet filed complaint against Drivezy on Mar 21, 2022

Hello, I had booked a self drive car (Sedan- * seater) for ** days from Bangalore. One day before, Drivezy changed car to Hatchback (* seater). No intimation was given for this change. When I saw these details on website, I cancelled the booking ** hours prior.
I am seeing 'Refund is in process' notification since last month. Though they have mentioned *-* working days for processing refund, no update/email communication received till date. No customer support available.
Very unprofessional service support.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Drivezy

49

Total Complaints

14

Total Resolved

28.57%

Consumer Satisfaction

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