Pvr Cinema - Refund needed

Dear Sir/Madam

I hope this email finds you well. I am writing to bring to your attention an issue I encountered while booking a ticket for the Fast X movie at LULU *DX Thiruvananthapuram through the PVR cinema mobile app.

On [**-**-****], I used the PVR cinema mobile app to book a ticket for the Fast X movie screening at LULU *DX Thiruvananthapuram. The payment for the ticket was successfully made, and I have the UPI transaction ID [ ************ ] as proof of payment.

I was disappointed and inconvenienced by this last-minute interruption, especially considering that I had already made the payment and was looking forward to the *DX experience.

Given the circumstances, I kindly request a refund of the ticket price to be processed promptly. I understand that unexpected situations can occur, leading to cancellations, but as a valued customer, I believe it is fair to receive a refund for the inconvenience caused.

I have attached a copy of the transaction receipt and proof of payment for your reference. I would appreciate it if you could process the refund to the original payment method as soon as possible. Please notify me once the refund has been initiated.

I would like to highlight that despite this unfortunate experience, I have been a loyal customer of LULU *DX Thiruvananthapuram, and I hope that this matter can be resolved satisfactorily. I trust in your commitment to customer satisfaction and look forward to a swift resolution.

Should you require any further information or clarification regarding this matter, please do not hesitate to contact me at the provided email address or phone number.

Thank you for your attention to this matter. I anticipate a prompt resolution to my refund request.