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Dharmveer singh filed complaint against Ixigo and Airindia flight on Jun 6, 2021
I Have Booked My Friends Flight On ** Jan****. The Flight Has Been Cancelled By Airlines Due To Some Technical Issues. I Have Booked Air India Flight Via Ixigo App. But When They Have Issued Refund On ** April. Agency Send Me An Email In Which They Have Shown Airlines Has Put Cancellation Charges On My Ticket. The Flight Has Been Cancelled By Airlines I Don't Knoe Why They Have Put Cancellation Charges. When I Talked To Airlines They Told They Have Issued Full Refund But Agenc Told Me There Are Cancelling Charges , Plus Privided Me An Email In Which Cancellation Charges Were Shown. . Agency Told Me To Provide Them Confirmation Email Which Airlines Fails To Provide Me...And Keep Insitinng To Send Email On Delrefunds@Airindia.In...I Have Sent So Many Emails To Them ...But They Have Not Given Me A Single Response..
Ticket was booked from my debit card...I have booked flight for my friend from my userid in ixigo app
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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