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Rakesh Vankayala filed complaint against Airtel Bharti Company on Jan 7, 2019
was placing an order for a Samsung phone using Airtel online store and the Order did not go through when I was placing the order at the payment section the order got refreshed and I was waiting for the refund I contacted your call centre and reported and they said it will take ** business days but I never received the refund I am also attaching the payment reference number for your notice please let me know that this transaction never happened so I can put it to my bank, it was promised ** business days and again ** hours for escalation but no response.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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