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Airtel Bharti Company - Postpaid Bill issue

Airtel Customer filed complaint against Airtel Bharti Company on Nov 5, 2019

I paid bill of *** in sept, but still airtel is claiming that they have not recived the amount. I contacted my bank and biller. I have provided them the transaction Id.The amount has been successfully processed from thier end. Now my outgoing an incoming services are stopped. Airtel customer care people dont know how to resolve the complaints they just have the process to mark the complaint as resolve after * days whether it is actually resolved or not. Customer has to do followups which is very ridiculous.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Airtel Bharti Company

42

Total Complaints

19

Total Resolved

45.24%

Consumer Satisfaction

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