Thrillophila - Refund for Cancelled Services not given even after one year
sanchit puri filed complaint against Thrillophila on Oct 7, 2024
All money in advance for Singapore Family trip
Services cancelled two days before on the pretext that tickets are not available. However, we could easily buy tickets at the counters.
Worst still is that *** days have passed and my refund has not been given. Everytime I contact thrillophillia, a new executive calls and provides no resolution. Everytime I have been asking for the matter to be escalated but no response is received. On ** Sep **, Mr Arpit Aggarwal and called up from their call centre promising resolution. When he couldn't provide a resolution, he started misbehaving. He also said that his senior, Ms Priyanka, will call on the next working day ie on ** Sep ** but that call is still awaited.
Absolutely inconsiderate !!!
Junior staff at Thrillophilia are not bothered even after keeping customer's money for an year now.
Can I expect any responsible senior from Thrillophilia to call back and resolve the issue?
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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