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Go Air Airlines - Refund for cancelled flight not Processed Yet

Shivani Singh filed complaint against Go Air Airlines on May 19, 2023

My flight which was scheduled for *th May had been cancelled by the Go Air airlines. I asked them to refund the amount, and they have agreed to it but haven't received the refund yet. It's been almost * weeks. I have asked the third party (Easemytrip) and they have also said they haven't received the amount from Go Air airlines. Everytime i call Go Air support, they say it has been processed and it will take time, it's been * weeks already and still no resolution has been made. I want to have my refund processed as soon as possible.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Go Air Airlines

74

Total Complaints

33

Total Resolved

44.59%

Consumer Satisfaction

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