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Akula PurnaChandra Rao filed complaint against QNET on Jan 12, 2021
This is Akula PurnaChandra Rao (IR ******).
I have raised a refund request on[protected].
Since then i have been following up with QNET Support Team, but in vain. The only answer get is “We have forwarded your request to the concerned department and your refund will be processed soon”
It has been ** days since i requested for the refund and I don’t even get to know the exact status of my refund.
My product details of the order reference ****BEEC and order ID DN******** dated **th November purchased via Smazing app are as follows:
*.KNET SMART ALKALINE WATER PURIFIER Rs *****
*.CHAIROS VOYAGER Rs *****
*.ORITSU MYSTIQUE (SET OF ** PCS) Rs ******
*.NUTRIPLUS FAMILY WELLNESS PACK Rs *****
*.AIR PURE ZAYN Rs *****
*.NUTRIPLUS EDGE* X * (* Nos) Rs *****
*.CHAIROS AMORE COUPLE WATCH Rs ******
TOTAL BILL Rs ******
I’ve been calling Qnet support centre every alternate day but i get the same answer (The typical answer from their mail is attached in the pic below)
The Reference No of my case : CVN[protected]Case No:CVN[protected] CRM:[protected]
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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