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Bajaj Chetak - Refund awaited since 2 months

YASH THAKKAR filed complaint against Bajaj Chetak on Feb 21, 2025

t has been over two months since I canceled my booking, yet the refund is still pending. I have exhausted all levels of your escalation matrix and have also approached the dealer, who continues to redirect me to Chetak online customer care.

Despite following up diligently—six times over the past seven months—there has been no resolution. Your stated turnaround time (TAT) was *-** working days, yet more than ** days have now passed, in addition to the initial waiting period. This delay is completely unacceptable.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Bajaj Chetak

7

Total Complaints

2

Total Resolved

28.57%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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