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Drivezy - Refund amount

Dilipa v filed complaint against Drivezy on Feb 14, 2021

We have booked the Mahindra XUV W* under PNR No ********** , on ** July ****
When we went to take the vehicle , the booked vehicle was break down , when we contacted the Hub incharge for another vehicle , they told their is no any other vehicle because all the vehicle's documents as been lapsed , so we cancelled the booking , but you have detected the cancellation charge of Rs ****.** /- , so we complained it yesterday , the detected amount is been received , but still we have not received the booking amount of Rs **** /- , we have already mail regarding this , but still we have not received the booking amount

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Drivezy

49

Total Complaints

14

Total Resolved

28.57%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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