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VLE Baazar Pvt Ltd - Refund amount not given

Smitesh Shah filed complaint against VLE Baazar Pvt Ltd on Oct 30, 2024

I purchased hard-disk from VLE bazaar at */**/**** of Rs ****, from Amazon credit card icici bank ,but product was not deliver and so I decided to cancel order , told them to refund. But company did refund in credit card, and at **/**/**** the company refund money purposely in wallet. I told them to transfer money to credit card. I had call, mail so many times. Now * yr passed since I had continuous mail, call customer support center yet they say will be given within * days and not given. Company is fraud. Even I talk with customer care team leader jitendra tyagi, yet they didn't provide any resolution to my problems. I also provided bank details, upi for my money transfer but nothing done so far from them. Jitendra tyagi sir told to wait * days, I waited but money mot transfer. Mostly customer service voice members doesn't talk peacefully and address clients query properly. I request that my query get short out as best possible

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

VLE Baazar Pvt Ltd

15

Total Complaints

6

Total Resolved

40.00%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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