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Choco Town - Recieved wrong order and no contact for refund or replacement

Abhinav Krishna filed complaint against Choco Town on Oct 30, 2023

Order id- #*****
I have ordered Tim tam biscuit, biscoff sauce. I have received davidoff coffee which I did not order. I just paid *** for delivery.
Their phone number is out of service and their mail doesn’t exist. What they have on the website is fake.
Now

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Choco Town

15

Total Complaints

11

Total Resolved

73.33%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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