Vi - Recharge Issue

Chandra Bhushan Mishra filed complaint against Vi on Nov 24, 2022

I had recharge Rs.**.** for Data Plan, through Amazon App, in the Amazon app, it was showing that I will get *GB Data for ** days Validity. But after Recharge I got the message that Outgoing calls r free & Data limit for *** MB with validity of ** days, this is a fraud by VI, since I recharge for Data plan but got calling free for ** Days, I want my refund of Rs.**.**. I also complained on *** No to VI customer care but no response from them. Please do necessary action regarding VI who is lieing to customers regarding their offers. Take strick action to avoid inconvenience, otherwise I may complaint to Higher Grievances redressal Mechanism & tell them why VI is using Amazon plateform for misguiding & looting the customer by their offers. Action be taken at earliest & amount be refunded

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vi

217

Total Complaints

175

Total Resolved

80.65%

Consumer Satisfaction

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