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Jio prepaid - Recharge amount debited but not successful

Harshith filed complaint against Jio prepaid on Sep 14, 2019

Amount debited from my account and it said it is paid but my Jio account was not recharged then I used one more *** rupees for the recharge for it
I also raised a dispute about it but then it says that the dispute has been settled
without refunding or recharging
It has been no use talking to their customer service they only promised to resolve in * weeks but it has been * months
So I lost *** rupees

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Jio prepaid

7

Total Complaints

2

Total Resolved

28.57%

Consumer Satisfaction

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