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Home > Complaints > received second hand watch and denied for return

Cloudtail India Private Limited - received second hand watch and denied for return

Harpreet Kaur filed complaint against Cloudtail India Private Limited on Jul 21, 2020

I ordered the smart watch of sonata on **th july **** from amazon . i received the order on **th july and received watch was second hand and seem local .. then i put a return request on same day i.e **th july **** but till now they denied for return * times one of the executive of amazon (Vaqar Ahmed - **********) and his senior ( Mr. Vikrant - **********).

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Cloudtail India Private Limited

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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