Myntra - Received incomplete product and rejected refund

Hi,

I have order 'all about you' kurta set on Dec **th, order id # *******-*******-******* and the same was delivered on Dec **th. But only kurta was delivered, skirt and dupatta were missing.

I have raised complaint with in ** minutes (Dec **th) and customer care assured that they will fix this issue by Dec **th.

Dec **th when i reached them, they said my complaint has been declined and when i asked to transfer call to their manager they kept me on long HOLD and no one returned back.

I'm a privileged mytra customer from years and spent thousands of rupees buying their products. For the first time when i raised a complaint, they were so careless and irresponsible.

I need my refund amount **** rupees to be paid back.