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Dunzo Delhi - Received expired damaged product in less quantity

Ananya Sarkar filed complaint against Dunzo Delhi on Aug 28, 2023


In my last order I have received a very old, damaged, unsealed, moldy and half empty pack of Drum Tobacco.

This is the second time I've received unsatisfactory product from the same vendor.

I had spoken with the vendor personally and they recommend this product as the last product they sent was wrong and also expired.

I request for a replacement as the amount is of **** and the product received is not usable at all.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Dunzo Delhi

4

Total Complaints

3

Total Resolved

75.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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