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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Dunzo Delhi?
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1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Dunzo Delhi
But before filing a complaint, you should
a. Contact the customer support of Dunzo Delhi first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Dunzo Delhi - Received expired damaged product in less quantity Open
In my last order I have received a very old, damaged, unsealed, moldy and half empty pack of Drum Tobacco. This is the second time I've received unsatisfactory product from the same vendor. I had spoken with the vendor personally and th...
Aug 28, 2023 by Ananya Sarkar
Dunzo Delhi - They chargers for delivery 165 Closed
I ordered some milk nd coke and soda . My bill is *** Dunzo charged me *** with ad of delivery fee. Dunzo gave us free delivery of order of ***. Why charged. U want my balance back. ...
Aug 14, 2022 by Mehboob Ali
Dunzo Delhi - No able to install Closed
No able to open and install Dunzo accont...
Aug 02, 2022 by Darshitha jain
Dunzo Delhi - Order cancelled by dunzo but didnt receive my payment Closed
I ordered some product from dunzo via upi payment , but dunzo cancelled my order automatically . And its being ** days i didnt receive my payment...
Jul 06, 2022 by Gaurav
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