mivi collar neck band - Received defective product and they refuse to refund even after sending the product back
Kishore Logu filed complaint against mivi collar neck band on Oct 26, 2020
Ordered mivi headphones on *rd Oct, received on *th Oct. One side was not working. So sent a mail requesting a refund and they replied on **th Oct saying product must be sent within * days after delivery. Some how sent the defective product now they are repairing it Instead of replacing / refunding amount. Customer care is useless since they'll do exactly opposite of what we want. Tried calling customer care explaining the issue. But still they are treating the issue as a repair and not as replacement / refund.
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