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Amazon Online Shoping - Received defective item they are not given refund

Battu jagadeesh filed complaint against Amazon Online Shoping on Aug 15, 2020

Hi I purchased x mate camera in Amazon online shop . I will not check the camera probably .and then I will is that cam have audio issue . Only video will recording, audio will not , I try to customer service Amazon to explain my problem . please contact x mate customer care service , we don't involve in this issue .
This the service s providing Amazon online shop

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Amazon Online Shoping

75

Total Complaints

19

Total Resolved

25.33%

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