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Myntra India - Received a wrong product

Elbin zacharia mathew filed complaint against Myntra India on Jul 27, 2017

I had ordered a redtape men formal leather shoes from myntra instead i received is a faballey navy women off shoulder dress. My Order No.:*******-*******-*******
Order Placed:Monday, July **, ****.
I have contacted myntra regarding the same and they had initiated the return request. My pickup was scheduled for **th july by ekart. But the ekart people rejected the pickup as they haven't received any email from myntra regarding this issue. I have contacted myntra several times E-mailed them but they are telling they will resolve it soon. Till now no response. Heard so many issues of online cheating but never experienced one like this.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Myntra India

39

Total Complaints

16

Total Resolved

41.03%

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