Loyalpetzone - Received a worm infested package
Arun Patnaik filed complaint against Loyalpetzone on Aug 3, 2020
I ordered a Purina Proplan Puppy Medium Large Breed dog food from loyalpetzone.com on **-**-**** and delivered on **-**-****. I found worms crawling on sealed dog food pack. So I tried to call them on the number displayed on website, but they have not answered. Then I tried to contact with loyalpetzone by whatsapp , they replied replacement of dog food pack is not possible call manufacturing company for replacement. Further loyalpetzone asked me open the pack to check . As we all know , we are in Covid-** pandemic situation and advised to stay at home and stay clean safe. The seller asked me to spread worms allover my place by opening the dog food package. Even in this covid-** situation , I have to go out buy food for my puppy.
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