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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Loyalpetzone?
If you are not satisfied with Loyalpetzone, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Loyalpetzone and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Loyalpetzone
But before filing a complaint, you should
a. Contact the customer support of Loyalpetzone first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Loyalpetzone - Received a worm infested package Open
I ordered a Purina Proplan Puppy Medium Large Breed dog food from loyalpetzone.com on **-**-**** and delivered on **-**-****. I found worms crawling on sealed dog food pack. So I tried to call them on the number displayed on website, but they ...
Aug 03, 2020 by Arun Patnaik
Loyalpetzone - Package not shipped Open
I had chat with Loyalpetzone executive on their official WhatsApp no i.e +** ***** *****. I placed the order by transferring the money to their bank details. However, its been two days now and no is even responding on WhatsApp or call. I was to...
May 11, 2019 by Mohit Jain
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