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Ekart and Flipkart - Providing improper delivery information

Jeet patel filed complaint against Ekart and Flipkart on Jul 29, 2024

I ordered a laptop from flipkart on **th july ****, then after on **th july **** I received a message that your order will be going to deliver today by * p.m. so waited for that at home and even after *:** p.m. my order was not deliver so I call the delivery agent provide by flipkart so first he said that yes I coming in half and hour so I waited more and then even after waiting for an hour I didn't receive my order then I call back to agent so he was not picking up call and after few minutes I received a message due to logistics issue your order will be deliver by tomorrow, it's really a bad pratice use by flipkart and ekart that they care hope of delivery in our mind and cancel it even after waiting for it personally I wasted my time for that and it's really mental disturbance for sure

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Ekart and Flipkart

16

Total Complaints

9

Total Resolved

56.25%

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