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Gujarat Travels - Proper seat not allowted as per booking

Manohar Patil filed complaint against Gujarat Travels on Oct 8, 2022

I am booking from panvel to surat, bus timing was *.** am but bus arrives on *.** am and operator change my bus by promising that i get same seat as per booking, but actually when i reach to bus not a single seat was empty and i travel to seat with stairs upto ** min.
After number of call to operator they allot me last sharing seat.
This was exhausted.
Please take necessary action.
Thanks in advance
Regards, Dr. Manohar Patil

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Complaint Status

Resolution Demanded:

Apology letter from company

Gujarat Travels

4

Total Complaints

3

Total Resolved

75.00%

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