SHAKTHI DRIVING SCHOOL NO. 37/H 1ST MAIN 1ST STAGE VIJAYANAGARA MYSORE KARNATAKA PIN PHONE NO. MOBIL - PROMISED SERVICE NOT PROVIDED AND CHEATED BY THE COMPANY

On dated **.**.**** I Vasu. B and my wife namely Ranjitha H R were admitted to Shakthi driving School through the driving school representative Shri Ravi Rai. The above said representative was explained us that total amount for each person will be ****/- the said amount incurred ** driving classes and LLR/LMV License fee and suggested to admit the Driving class by paying Rs.****/- and remaining ****/-amount may pay on the final LMV driving test day. Accordingly we both of us admitted to above said Diving school for learning LMV driving and to get driving license and paid sum of Rs. ****/-. The Shakthi Driving school was gave ** driving classes for both of us out of ** outdoor driving class and further suggested to take remaining class during nearest days of final driving test which helps to give better driving test at RTO office as well as it is helps to improve the self confidence in driving test. Further they did not book the LLR slots for us and on my repeated request and several visits they finally booked the LLR test slot but they did not informed the same in advance to us nor confirmed the day while LLR slots booking . On the evening as on **.**.**** I received a telephone call from above said driving school and stated that tomorrow i.e. **.**.**** they booked ** LMV LLR test slots both of un then I replied that without conducting indoor theory class how can you people book the LMV LLR test slot before booking the slot they supposed to be conducted one theory class regarding traffic rules but they failed to do so. Then they intimated they will postponed the LMV LLR test slot and further slot will be booked only after conducting of theory class by them. After lapse of ** months of period the Shakthi driving school personnel did not taken the remaining ** classes for me and my wife and not booked the slots for LLR test as well as final LMV driving test. I repeatedly requesting to Driving school authority to complete driving class but they are not responded properly and the Driving School representative who admitted us was blocked my mobile phone call. I repeatedly several times visited to asking about driving classes the above said driving school authority stated that, at present they facing the problem in shortage of Driving learning cars. I asked to refund an amount of Rs. **** Which paid by me at the time of admission but they stated that, there is no any provisions in their company to refund the amount and they will provide driving class and driving test slots as and when possible. Even I complained through consumer helpline govt. of India url-https://consumerhelpline.gov.in/user/complaint-details.php?cid=*******&&sid=**&&ctid=*** vide Grievance Number: ******* dated **.**.**** but the company is not responded and consumer helpline was issued me a remark that-Grievance was forwarded to the company by NCH but no response has been received. If you have already complained to the company in written, not received any response from the company or not satisfied with the company response. You may file your case in Consumer forum, following the procedure prescribed by them. Hence it is requested that suitable directions may kindly be issued to concerned Driving school authority to refund an amount of Rs. **** at the earliest please.