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Acko General Insurance Limited - Promised cashback not given

Vinay Kumar filed complaint against Acko General Insurance Limited on Dec 12, 2022

When I was looking at different insurance companies Acko have been promised a cash back of Rs **** at the time of new insurance purchase. This suited my budget and went for it. They said the amount will get credited within ** hours of purchase.

Later they have never reverted back on it. After multiple calls and emails they said technical issues but finally they credited the amount of **** only which is supposed be ****. When asked again they said some technical issue they are working on it.

It’s been * months but nothing from them. Reaching them also is such a pain. Had to wait for hours to connect to them and they answer and say still in process.

I wasted a lot of time and efforts for this. I need my money back with a penalty. Please help me with this Voxya. Thank you.

I have all the conversations threads and proofs for the above mentioned issue.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Acko General Insurance Limited

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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